Telephone Steering Systems (Hansard, 11 July 2000)

HC Deb 11 July 2000 vol 353 c467W 467W

§ Mr. Ben Chapman
To ask the Secretary of State for International Development how many of her Department's telephone lines used by the general public are responded to by touch tone telephone steering systems. [129615]

§ Clare Short
My Department has no telephone lines used by the general public that are responded to by touch tone telephone steering systems.

§ Mr. Ben Chapman
To ask the Secretary of State for International Development how many agencies of her Department use touch tone telephone steering systems when dealing with telephone inquiries from the general public. [129632]

§ Clare Short
This Department does not have any agencies.