Telephone Steering Systems (Hansard, 10 July 2000)

HC Deb 10 July 2000 vol 353 c388W 388W

§ Mr. Ben Chapman
To ask the Secretary of State for Foreign and Commonwealth Affairs how many agencies of his Department use touch tone telephone steering systems when dealing with telephone inquiries from the general public. [129640]

§ Mr. Battle
None.

§ Mr. Ben Chapman
To ask the Secretary of State for Foreign and Commonwealth Affairs how many of his Department's telephone lines used by the general public are responded to by touch tone telephone steering systems. [129622]

§ Mr. Battle
Two.