HC Deb 10 July 2000 vol 353 c388W
Mr. Ben Chapman

To ask the Secretary of State for Foreign and Commonwealth Affairs how many agencies of his Department use touch tone telephone steering systems when dealing with telephone inquiries from the general public. [129640]

Mr. Battle

None.

Mr. Ben Chapman

To ask the Secretary of State for Foreign and Commonwealth Affairs how many of his Department's telephone lines used by the general public are responded to by touch tone telephone steering systems. [129622]

Mr. Battle

Two.

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