§ Mr. BurstowTo ask the Secretary of State for the Environment, Transport and the Regions, pursuant to his answer of 13 January 2000,Official Report, column 210W, concerning the DVLA, what percentage of (a) car and motorcycle and (b) lorry and bus licence applications in which the applicant declared a medical condition were processed within the published standards in each month of 1999; and how many were outstanding with the DVLA for longer than the published standards in each month. [106716]
§ Mr. Hill[holding answer 24 January 2000]: The published standards contain a time allowance for the receipt of advice from third parties necessary to complete the Agency's consideration. Taking that into account, the percentage number is as follows.
276W
Percentage Months Car/motorcycle Lorry/bus January 1999 55 72 February 57 76 March 54 75 April 50 72 May 54 64 June 46 61 July 43 59 August 37 63 September 40 64 October 40 74 November 39 71 December 41 64 The number of new cases opened each month which either exceeded at closure or are still currently exceeding the published service standards was:
Months Car/motorcycle Lorry/bus January 1999 10,150 1,497 February 11,551 1,281 March 11,514 1,304 April 11,705 1,003 May 9,118 999 June 12,923 1,369 July 11,687 1,105 August 10,164 972 September 14,405 1,137 October 12,734 790 November 14,485 978 December 9,185 786 As at 31 December the number of current cases outstanding which has exceeded the published service standards totalled 35,490 (car/motorcycle) and 1,981 (lorry/bus).
§ Mr. BurstowTo ask the Secretary of State for the Environment, Transport and the Regions, pursuant to his answer of 13 January 2000,Official Report, column 210W, concerning the DVLA, how many people were advised by the DVLA that the Medical Unit would take longer than the published standards of five to seven weeks to complete its investigations in each year since 1995. [106734]
§ Mr. Hill[holding answer 24 January 2000]: Figures were not produced for 1995–96 financial year and earlier. The figures for subsequent completed years are as follows:
Year Letters sent 1996–97 41,987 1997–98 52,285 1998–99 84,600 1999–20001 69,338 1 To date. Customers will also be advised of progress by telephone but no summary records are kept of this means of notification.
§ Mr. BurstowTo ask the Secretary of State for the Environment, Transport and the Regions, pursuant to his answer of 13 January 2000,Official Report, column 210W, concerning the DVLA, how many people 277W currently have an application with the DVLA for a (a) car and motorcycle and (b) lorry and bus licence in which the applicant declared a medical condition, which has been outstanding for longer than the published standards of five to seven weeks. [106717]
§ Mr. Hill[holding answer 24 January 2000]: The Agency deals with an annual total of some 320,000 applicants and notifications, involving medical investigations. At close of business on 20 January 2000, there were (a) 33,699 car and motorcycle and (b) 1,881 lorry and bus transactions which had been outstanding for longer than the published standards. This includes drivers who have notified a medical condition but are not currently applying for a licence.