HC Deb 25 January 2000 vol 343 cc167-8W
Mr. Levitt

To ask the Secretary of State for Social Security what plans he has to change Housing Benefit and Council Tax Benefit review procedures; and if he will make a statement. [107149]

Angela Eagle

From April 2001, we propose to modernise the review procedures in Housing Benefit and Council Tax Benefit by bringing them into line with the arrangements for decision-making and appeals in child support and Social Security introduced under the Social Security Act 1998. Those arrangements have now been successfully implemented in other Social Security benefits. The Appeals Service has made—and is continuing to make—improvements to the level of service provided to appellants. We are proposing to extend that service to people who wish to appeal against local authority decisions on their Housing Benefit and Council Tax Benefit claims.

The changes will mean that, as now, people will be able to ask their local authority to look again at any disputed decision, but if the differences cannot be resolved they will have a right of appeal to a tribunal administered by the Appeals Service. People claiming Housing Benefit and Council Tax Benefit will also be expected to provide prompt evidence and information in support of their claims, in the same way as for other Social Security benefits.

These arrangements will ensure a consistent approach to decision-making and appeals across the benefits. Satisfactory decision-making procedures are an important element in the rights guaranteed by the Human Rights Act 1998.