§ Mr. CoakerTo ask the Minister for the Cabinet Office what targets she has set for the Buying Agency for 2000. [111439]
§ Mr. Ian McCartneyThe information is as follows:
Financial
to generate a return on capital employed of 8 per cent.Value for money
to ensure that the TBA price index for a basket of top products is 5 per cent. lower than the external equivalent.Service quality
to raise customer satisfaction to 75 per cent.Staff
to secure category 3 of the Health at Work Award.