Immigration and Nationality Directorate Complaints Audit Committee (Hansard, 10 February 2000)

HL Deb 10 February 2000 vol 609 cc110-1WA 111WA

§ Lord Hughes of Woodside
asked Her Majesty's Government:
Whether they will publish the changes in the membership of the Immigration and Nationality Directorate Complaints Audit Committee. [HL981]

§ Lord Bassam of Brighton
Ms Ros Gardner has been appointed as a new member of the Complaints Audit Commission to replace Janet Whitaker, who resigned on being made a life peer. Ms Gardner runs a consultancy specialising in customer care and complaint handling. She was formerly manager of the customer services department of Marks and Spencer and was a member of Cabinet Office's Citizens Charter Complaints Task Force.