§ Lord Lamont of Lerwickasked Her Majesty's Government:
What performance targets, other than financial ones, they have put in place for London Underground; and [HL460]
How they assess the performance of London Underground. [HL461]
§ The Minister of State, Department of the Environment, Transport and the Regions (Lord Macdonald of Tradeston)Performance targets for London Underground were not set at the beginning of this financial year because of discussions about London Transport's funding requirements, which culminated in the allocation of £517 million of additional resources for this year and next. Since then 17WA the Government have been developing performance targets to be met by the Underground by the end of financial year 2000–01, with milestones to be achieved along the way. These targets will be announced in due course.
The Government receive regular reports of London Underground's performance against a number of indicators, both objective performance measures and results of customer satisfaction surveys. In addition, I take a close personal interest in the performance of the Underground through the London Transport Taskforce, which I chair. The Taskforce is the forum for London Transport to report to me on performance and delivery of their investment programme.