§ Lord Lester of Herne Hillasked Her Majesty's Government:
What are the performance standard requirements for the Driver and Vehicle Licensing Agency for processing applications for driving licences and their renewal within a reasonable time. [HL2019]
§ The Parliamentary Under-Secretary of State, Department of the Environment, Transport and the Regions (Lord Whitty)The Driver and Vehicle Licensing Agency undertakes to issue photocard driving licences (and return original identity documents) to their customers within 15 working days (3 calendar weeks) from the receipt of their applications. Applications where medical investigations have to be undertaken do take longer.