§ Mr. BrowneTo ask the Secretary of State for Defence if he will make a statement setting out the key targets which have been set for the Disposal Sales Agency for financial year 1999–2000. [96020]
§ Mr. SpellarSince its launch in October 1994 the Agency has brought in over £400 million in gross sales receipts and has achieved significant efficiency savings through contractorisation of the disposals business. The Key Targets which have been set for the Chief Executive of the Disposal Sales Agency for this financial year are aimed at a continued focus on receipts, much of which has been achieved through British companies participation, and to ensure continual improvement in efficiency and working practices.
768WThe Chief Executive of the Agency has been set the following key targets for the financial year 1999–2000:
To achieve disposal sales income of £66 million from sales of surplus Government owned equipment and stores.To reduce the unit cost of generating £1 million of sales to £62,500 from a baseline of £90,500 achieved in 1994–95.To undertake customer satisfaction surveys designed to identify key issues and priorities, measure perceptions and expectations, and to communicate results and benefits of actions taken to Agency's customer base.