§ Gillian MerronTo ask the Secretary of State for Social Security what proposals he has relating to the operation of the ONE service. [99517]
§ Angela EagleRegulations have been laid today containing provisions to support joint working between the Benefits Agency, the Employment Service and local authorities within the ONE service.
The present system requires claimants to deal separately with different parts of the welfare system for each individual benefit they want to claim. It also requires them to provide similar information in support of each claim.
These regulations support the operation of the ONE service by enabling all a customer's benefit needs to be dealt with in a single location and their information to be collected just once. The ONE service is a major step forward in modernising the benefit system giving people of working age a personal adviser who can help deal with all their benefit needs, and provide advice and support on how they may become more independent.
These regulations also support the operation of our other main welfare-to-work measures.