§ Mr. SpringTo ask the Secretary of State for Culture, Media and Sport when he expects the Hotel Charges Group to present its findings; and if its report will be made public. [95899]
§ Janet AndersonThe Tourism Consumer Group has been asked to concentrate initially on five issues: the clarity of information on hotel charges and prices in general; the clarity of charges for telephones in hotel bedrooms; the imposition of single person supplements, and the quality of accommodation for single occupants; how the industry handles customer complaints; and whether the Tourism (Sleeping Accommodation Price Display) Order 1977 now requires updating.
152WI expect the Group to make recommendations on these subjects in good time for the inaugural Tourism Summit next year. Its recommendations will be made public.