§ Laura MoffattTo ask the Secretary of State for Defence what Key Targets have been set for the Chief Executive of the Logistic Information Systems Agency for the financial year 1999–2000. [85667]
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§ Mr. Doug HendersonThe Chief Executive of the Logistic Information Systems Agency has been set the following Key Targets for 1999–2000
Key Target 1—To deliver Customer Supplier Agreements (CSAs) with increasing efficiency. Target 3 per cent.Key Target 2—Maintain or improve cost ratio of Information Systems delivery staff to Administrative staff of 1:0.59.Key Target 3—Maintain or improve ratio of value of fixed assets to value of work delivered of 1:14.Key Target 4—To improve delivery performance to customer requirements such that:95 per cent. of Requests for Change are assessed within 7 days. 98 per cent. of Requests For Change are assessed within 21 days.The average period required for Request For Change Authorisation is reduced by 20 per cent. from 105 days to 85 days.90 per cent of Requests For Change are moved from the Tasking Phase to the Implementation Phase within 42 days.