§ Mr. BarnesTo ask the Chancellor of the Exchequer when the position of Independent Adjudicator for the Inland Revenue was established; how this position is advertised and appointed; how many complaints in each year since its establishment have been referred to the Independent Adjudicator for the Inland Revenue; how many were(a) upheld and (b) dismissed; and what 185W representations he has received concerning parliamentary scrutiny of the appointment of the Independent Adjudicator for the Inland Revenue. [85350]
§ Dawn PrimaroloThe Office of the Revenue Adjudicator was established in May 1993 to introduce an element of impartiality into the Revenue's complaints system.
The post is advertised in the national press and appointment made through open competition.
The Adjudicator's Office received 14,322 complaints in the six year period to 31 March 1999. Of these, 11,644 were resolved without the need for full investigation.
Of the 2,434 complaints investigated, 1,106 were upheld, 1,194 not upheld and 134 withdrawn.