§ Mr. BurnsTo ask the Secretary of State for Social Security how many complaints were received in the last 12 months by his Department's offices in Essex relating to(a) delays in payment book issue and (b) breaches of confidentiality. [85256]
§ Angela EagleIn the period 1 April 1998 to 21 May 1999, a total of 23 written complaints were received about the late issue of payment books. A further 3 complaints related to breaches of confidentiality.