§ Mr. RendelTo ask the Secretary of State for Social Security on what subjects, other than employment opportunities, advice will be provided by the Single Gateway personal advisers. [77426]
§ Angela EagleThe Personal Advisers' prime purpose will be to help clients explore ways in which they can overcome barriers that prevent participation in the labour market. However, the role will encompass much more than this. They will advise claimants on benefit entitlement, including any current welfare needs, and provide the first point of contact for any queries or difficulties. They will also help individuals gain access to a range of services, such as childcare provision, specialist counselling, housing support and training, and will be able to provide clients with information about their potential eligibility for in-work benefits so that clients can understand what their income levels might be if they moved into employment.