§ Lord Braggasked Her Majesty's Government:
What action they intend to take to investigate the activities of non-legally qualified claims assessors. [HL2819]
§ The Lord Chancellor (Lord Irvine of Lairg)I intend to establish a small committee to investigate the provision of legal advice by non-legally qualified persons who act as claims assessors, whose business is to process claims on behalf of clients arising as a result of death or personal injury. In particular, the committee will examine the sector's cost, standard, appropriateness and customer satisfaction. The committee will report its findings and make recommendations on whether further control of this sector is needed in the public interest.