§ Mr. BurstowTo ask the Secretary of State for Trade and Industry, pursuant to his answer on 20 July 1999,Official Report, column 470, concerning textphones, what assessment he has made of the signage and accessibility of the public textphone network. [93313]
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§ Mr. WillsThe signage and accessibility of BT public textphones is a matter for the company itself and Oftel. Many of the public textphones currently installed are at sites owned by organisations such as Railtrack or the British Airports Authority, who control signage.
Generally, BT use a recognised, distinct, yellow and black textphone sign on public textphones themselves, which marks them out among a bank of conventional payphones. BT has also produced leaflets, available from the RNID and other interested bodies, giving public textphone locations.