HC Deb 13 July 1999 vol 335 c128W
25. Ms Stuart

To ask the Secretary of State for the Environment, Transport and the Regions what discussions he has had with the rail operators of the west coast line about future performance targets. [89500]

Mrs. Liddell

Performance targets for rail operators are matters for the Franchising Director. The franchise agreement for Virgin West Coast provides for the cancellation thresholds relating to call-in to be tightened from April 2003 and, at the Franchising Director's option, further tightened from April 2005. These changes will reflect the expected improvement in performance that will result from the Passenger Upgrade of the line (PUG2).