HC Deb 21 December 1999 vol 341 c452W
Mr. Paul Marsden

To ask the Secretary of State for Trade and Industry if he will investigate the adequacy of the availability of consumer advice provided by local authorities to the public; and if he will make a statement. [102458]

Dr. Howells

The recent Audit Commission report: "Measure for Measure: the Best Value Agenda for Trading Standards Services" confirmed the Government's analysis, as set out in the White Paper: "Modern Markets: Confident Consumers" (Cmnd 4410), that the quality and availability of consumer advice varies across the country. The White Paper outlined our proposals to ensure that people have easier access to high quality advice. The Government will promote the development of a joined-up approach to the provision of advice through CABx, local authorities and independent advice agencies, linking with the Community Legal Service.