§ Dr. CableTo ask the Secretary of State for Social Security (1) in preparing for the transfer of benefits business from the Post Office to banks, what agreement has been reached with the banks to manage their branch operations consistent with the special needs of low income customers; [101607]
(2) when benefits business is transferred from the Post Office to banks who will carry the liability for bank account charges, with particular reference to charges for ATM withdrawals. [101608]
§ Mr. RookerWe have decided to move to automated credit transfer (ACT) from 2003 as a modern, more secure and efficient method of paying benefits. The Department will be arranging discussions with the banking industry on issues surrounding benefit recipients, charges and other matters in due course.