§ Mr. WillettsTo ask the Secretary of State for Social Security if he will list all the social security helplines, with the number of calls received over the latest 12 month period. [99914]
§ Angela EagleThe information is in the table.
Number of calls to social security helplines received during the period 1 October 1998 to 30 September 1999 Enquiry line Number of calls Benefit Enquiry Line 1,200,000 CSA National Enquiry Line 2,857,171 DLA Helpline 5,094,316 Family Credit Helpline 3,546,876 Pensions Direct 751,063 Disabled Person's Tax Credit Information Helpline 98,756 Overseas Telephone Liaison 1— Child Benefit Enquiry Line 2,174,715 War Pensions Helpline 551,767 Winter Fuel Helpline 200,847 CSA Client Helpline 2,919,626 Total 19,395,137 1Figure unavailable