§ Mr. StevensonTo ask the Secretary of State for Trade and Industry if he will list the delivery(a) targets and (b) performance of the Royal Mail letter service for (i) first and (ii) second class mail in each of the last 12 months in the Stoke-on-Trent postal area. [82145]
§ Mr. Ian McCartneyResponsibility for mail delivery performance rests with Post Office management from whom I understand that Royal Mail's delivery performance for first and second class mail for the Stoke-on-Trent postcode over the last four quarters has been as follows:
These figures relate to the percentages of first class mail delivered the next working day after posting and of second class mail delivered within three working days of posting.
First class (percentage) Second class (percentage) Target 94.0 96.9 Actual: June 1998 92.3 98.4 September 1998 92.4 98.8 December 1998 92.5 99.8 March 1999 90.0 97.7