§ Mr. AlexanderTo ask the Secretary of State for Defence what key targets have been set for the Logistics Support Services Agency for 1998–99. [43073]
§ Dr. ReidThe Logistics Support Services Agency's Key Targets for the Financial Year 1998–99 are:
Business Strategy
KT 1—To produce 85% of all deliverables by the target date agreed with the sponsor.KT 2—To deliver 80% of all outputs at the cost agreed with the sponsor.KT 3—To produce 90% of all deliverables to the sponsor's complete satisfaction.KT 4—To achieve a 3% reduction in the cost of a productive hour.Quality Strategy
KT 5—To succeed at the triennial re-certification and surveillance to BS EN ISO 9001 by 30 September 1998.