HC Deb 06 May 1998 vol 311 c430W
11. Mr. Gordon Prentice

To ask the Chancellor of the Duchy of Lancaster what plans he has to extend the citizens charter initiative within central Government. [39800]

Mr. Kilfoyle

The Citizens Charter initiative applies across the public sector and to those privatised utilities operating in a monopoly position. We intend to relaunch the programme later in the year to ensure that it delivers the real improvements in service delivery that people want.