HL Deb 31 March 1998 vol 588 c24WA
Lord Dean of Beswick

asked Her Majesty's Government:

What performance targets have been set for the Ordnance Survey Department and Executive Agency in the year 1998–99. [HL1294]

Baroness Hayman

The following performance targets have been set for Ordnance Survey in 1998–99:

  1. 1. To recover at least 90 per cent. of the costs incurred by the agency.
  2. 2. To ensure that by 31 March 1999, 98 per cent. of existing major detail is surveyed and available to customers in the National Topographic Database at any one time. The target will increase to 99 per cent. by the year 2002.
  3. 3. In order to provide a quality service to customers, to despatch products in response to orders as follows:
    • 95 per cent. of all Land-Line digital map units within five working days; and
    • 92 per cent. of small scale products within five working days.
  4. 4. To increase by 5 per cent. the annual revenue earned per member of staff employed.

These targets, some of which are being incrementally increased, are closely associated with the Corporate Aims of Ordnance Survey and demonstrate the Agency's continuing commitment to customers and to improve value for money for all its stakeholders.