§ Dr. MarekTo ask the Secretary of State for the Environment, Transport and the Regions, pursuant to his answer of 15 June 1998,Official Report, column 59, on bus companies' customer service standards, what advice he has given to London Transport on customer service standards. [46547]
§ Ms Glenda JacksonThe Government set London Transport quality of service targets, based on service performance and measures of customer satisfaction, for the London bus network.