§ Mr. Bob RussellTo ask the Secretary of State for Health how many formal complaints were made to the Essex Rivers Healthcare NHS Trust in each of the last five years for which figures are available. [48950]
§ Mr. MilburnThe information requested is in the table:
Table: Number of written complaints for Essex Rivers Healthcare National Health Service Trust 1992–93 to 1996–97 Year Essex Rivers Healthcare NHS Trust 1992–93 388 1993–94 609 1994–95 563 1995–96 431 1996–971 492 1Department of Health publication, Handling complaints: monitoring the NHS complaints procedure, England 1996–97 Source
Department of Health publications, Written complaints by, or on behalf of, patients, England, 1992–93 to 1995–96.