§ Mr. Ian BruceTo ask the Secretary of State for Social Security what target her Department sets for the maximum time to respond to letters from hon. Members; what proportion of letters meets that target; and what is the average time taken to respond to a letter from an hon. Member. [49894]
§ Mr. FieldI refer the hon. Member to the Written Answer today from my hon. Friend the Parliamentary Secretary, Office of Public Service,Oficial report, column 1.
Staff in post, 1 May 1997 and 31 March 1998 Agency Permanentalign="right" 1 May 1997 Casual Permanent 31 March 1998 Casual Permanent Difference Casual Headquarters 1,431.3 48.2 1,688.3 48.6 257 0.4 Benefits Agency 71,642.2 3,668.9 67,352.5 4,029 -4,289.7 360.1 Contributions Agency 7,406.2 639.6 7,470.8 584 64.6 -55.6 Child Support Agency 7,923.7 373.8 7,925.3 357 1.6 -16.8 ITSA1 1,970.8 83.9 1,854.4 70 -116.4 -13.9 War Pensions Agency 1,184.3 25.6 958.6 16 -225.7 -9.6 ISBs2 1,121.5 60 1,118 162.4 -3.5 102.4 Total 92,680 4,900 88,367.9 5,267 -4,312.1 367 1ITSA=Information Technology Services Agency 2ISBs=Independent Statutory Bodies Notes:
80W
- 1. The figures for permanent staff include fixed term contracts
- 2. The figures are consistent with those in the Departmental Annual Report
- 3. Part time staff are shown as decimal figures, representing the hours worked as a proportion of a full working week
§ Mr. WebbTo ask the Secretary of State for Social Security what estimate she has made of the median amount of unclaimed income support among(a) single male pensioners, (b) single female pensioners and (c) married pensioners who are aged (i) 60 to 64, (ii) 65 to 69, (iii) 70 to 74, (iv) 75 to 79 and (v) 80 years and above, based on the Department's Family Resources Survey. [50113]
§ Mr. DenhamThe information is in the table.
§ Mr. Ian BruceTo ask the Secretary of State for Social Security what is the e-mail address of her Department's Ministerial Correspondence Unit. [49896]