§ Mr. QuinnTo ask the Secretary of State for Northern Ireland what performance targets have been set for the Northern Ireland Statistics and Research Agency in 1998–99. [49068]
§ Mr. Paul MurphyFor 1998–99 the following key performance targets have been set for the Agency
- 95–100 per cent. of key Government users of the Agency surveyed rating its overall service as satisfactory or better, with 50–55 per cent. rating it as very satisfactory.
- 95–100 per cent. of registered non-Government users of the Agency surveyed rating its overall service as satisfactory or better, with 55–60 per cent. rating it as very satisfactory.
- To produce no fewer than 52 statistical publications and 15 ad hoc research publications during 1998–99.
- 95–100 per cent. of NISRA readers rating key publications as satisfactory or better, with 40–45 per cent. rating them as very satisfactory.
- To process 98 per cent. of postal and personal applications for General Register Office certificates within 8 and 3 working days respectively.
- To reduce by 2 per cent. the unit cost of producing civil registration certificates.
- To achieve a minimum of 3 per cent. efficiency saving.
Full details are set out in the Agency's Corporate and Business Plans, copies of which will be placed in the library.