§ Mr. O'HaraTo ask the Secretary of State for Social Security what proportion of attendance allowance claims were dealt with within(a) 30 working days and (b) 55 working days for each year since 1992. [24870]
§ Mr. DenhamThe administration of Attendance Allowance is a matter for Peter Mathison, the Chief Executive of the Benefits Agency. He will write to the hon. Member.
Letter from Peter Mathison to Mr. Eddie O'Hara, dated 29 January 1998:
The Secretary of State for Social Security has asked me to reply to your recent Parliamentary Question asking what proportion of Attendance Allowance (AA) claims were dealt with within (a) 30 working days and (b) 55 working days for each year since 1992.The information is not available in the format requested. The Secretary of State targets for AA new claims and reviews have changed since 1992. The current target for new claims is sixty-eight per cent cleared within 30 days and eighty five per cent cleared within 53 days. The current target for reviews is sixty per cent cleared within 55 days and eighty per cent cleared within 75 days.The attached tables show the AA targets set and achieved for new claims and reviews.I hope you find this reply helpful.425W
Attendance allowance targets set and achieved for new claims and reviews Year Target Achievement (per cent.) New claims 1992–93 60 per cent. in 35 days 30 95 per cent. in 60 days 53 1993–94 60 per cent. in 35 days 82 95 per cent. in 60 days 95 1994–95 60 per cent. in 30 days 72 90 per cent. in 60 days 95 1995–96 57 per cent. in 30 days 80 89 per cent. in 55 days 96
Attendance allowance targets set and achieved for new claims and reviews Year Target Achievement (per cent.) 1996–97 68 per cent, in 30 days 79 89 per cent. in 55 days 95 1997–98 68 per cent, in 30 days 75 85 per cent, in 53 days 93 Reviews 1992–93 60 per cent. in 61 days 55 95 per cent. in 81 days 71 1993–94 60 per cent. in 61 days 82 85 per cent. in 81 days 92 1994–95 60 per cent. in 61 days 85 85 per cent. in 81 days 96 1995–96 59 per cent. in 56 days 73 84 per cent. in 76 days 89 1996–97 60 per cent. in 55 days 74 80 per cent. in 75 days 91 1997–98 60 per cent. in 55 days 70 80 per cent. in 75 days 87