HC Deb 19 January 1998 vol 304 c369W
Mr. Vaz

To ask the Secretary of State for the Environment, Transport and the Regions what guidelines exist for the provision of a lost property service in railway stations. [23195]

Ms Glenda Jackson

The adoption of a voluntary code of practice aimed at improving the level of service to those customers who lose property in the course of a rail journey is currently being considered by the train operating companies who lease the majority of stations, and by Railtrack who manage the 14 major stations on the network. It is expected that it will come into operation in the spring.