HC Deb 14 December 1998 vol 322 cc315-6W
Dr. Marek

To ask the Secretary of State for the Environment, Transport and the Regions if he will list for each train operating company the number of days in the last 12 months which the company excluded from its calculation of punctuality statistics on the ground that there was no effective service. [63419]

Ms Glenda Jackson

No days are excluded from the OPRAF incentive schemes on the grounds of failure to provide an effective service. Neither are days taken out of the OPRAF contractual enforcement regime governing the relationship with operators on these grounds.

However, the Passengers Charter allows for days to be declared 'Void' in a particular Charter Group if no effective service is provided on a particular day. If this happens, season tickets of one month or more will be extended or similar compensation arranged. The OPRAF Bulletin includes punctuality statistics based on the Passenger Charter and from the next edition will include details of the number of void days. Currently void days are generally listed at stations on the Charter Performance Posters.

For the 12 months up to the end of Period 8 (14 November) the following days have been declared void.

Total
Anglia Railways
Mainline 5
Felixstowe 1
Cardiff Railway 17
Central Trains
East Midlands 16
Inter-Urban 16
Mid Wales and Marches 16
Virgin Cross Country 28
Gatwick Express 11
Great Eastern 1
Great North Eastern Railway 5
Great Western Trains 27
Midland Mainline 6
North Western Trains (Inter-Urban only) 1
Silverlink (still subject to confirmation)
County 20
Metro NLL 11
Metro Watford 8
South West Trains
Main Line 6
Suburban 4
Thameslink 2
Wales and West
Cornwall 2
Devon 2
South Cotswolds 2
West and Central Wales 2
Western Express 2
Avon 2
Virgin West Coast
West Midlands 36
North West 37
Scotland 47

Notes:

Italic Type—Operator

Normal Type—Service Group