Employment Service (Hansard, 18 November 1997)

§ Mr. Rooney
To ask the Secretary of State for Education and Employment what targets were set for the Employment Service for 1997–98; and to what extent these have been achieved, broken down into standard regions to the latest date for which information is available. [16485]

§ Mr. Andrew Smith
Figures are available for the first six months of the 1997–98 Operational Year (1 April to 30 September 1997). The following summary tables give a breakdown of cumulative performance against the Annual Performance Agreement targets by the standard Employment Service Regions. The overall performance figure is shown in the final column. This column also shows variance against profiled targets.
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Performance figures relate to the period April to September 1997

Operation year: 1997–98

APA indicators Northern Yorks and The Humber East Midlands and Eastern London and South East South West

Training for Work starts End year target 11,146 14,771 14,342 36,835 12,335

Performance to September 5,062 6,744 6,037 16,462 5,744

Positive outcomes for unemployed claimants invited to a 12 month advisory interview End year target (per cent.) 43.0 43.0 43.0 43.0 43.0

Performance to September (per cent.) 48.3 48.3 53.1 44.8 56.2

Claims not pursued End year target (per cent.) 10.0 10.0 10.0 10.0 10.0

Performance to September (per cent.) 12.9 11.5 13.4 11.8 12.8

Adjudication decisions made within 14 working days End year target (per cent.) 70.0 70.0 70.0 70.0 70.0

Performance to September (per cent.) This is information is not yet available. System changes have been commissioned.

Accuracy of Training for Work payments End year target (per cent.) 97.0 97.0 97.0 97.0 97.0

Performance to September (per cent. 99.0 98.7 98.3 97.8 97.3

JSA claims passed to the Benefits Agency within 7 days¹ End year target (per cent.) 90.0 90.0 90.0 90.0 90.0

Performance to September (per cent.) 88.0 85.9 86.6 84.0 86.2

Accuracy of JSA payments² End year target (per cent). 97.0 97.0 97.0 97.0 97.0

Performance to September (per cent.) 95.4 95.0 96.5 95.8 95.9

Efficiency savings The efficiency savings target is not profiled or allocated to Regions.

The national target is £43 million. By September the ES had achieved £19.3 million.

¹ These figures should be treated with caution. The data are currently being investigated.

² Correct as at 10 October 1997.

Office for Wales West Midlands North West Office for Scotland National

Unemployed placings End year target 121,800 175,200 292,250 242,000 1,750,000

Performance to September 55,973 79,316 108,827 105,309 767,927

JSA claimant placings End year target 65,100 108,435 161,300 131,500 1,050,000

Performance to September 28,912 47,522 61,064 60,784 460,789

Long term claimant placings (as percentage of JSA claimant placings) End year target (per cent.) 39.0 48.8 43.7 46.8 47.5

Performance to September (per cent.) 35.4 39.5 34.9 36.2 39.3

2 year plus claimant placings End year target 3,450 6,750 8,175 6,825 75,000

Performance to September 2,231 4,881 4,505 3,747 45,748

Placings of people with disabilities (as percentage of unemployed placings) End year target (per cent.) 5.2 4.9 4.5 4.4 4.8

Performance to September (per cent.) 6.7 6.8 5.3 5.4 6.1

Training for Work starts End year target 7,199 15,520 21,848 15,999 14,995

Performance to September 3,003 6,968 10,632 8,863 69,515

Positive outcomes for unemployed claimants invited to a 12 month advisory interview End year target (per cent.) 43.0 43.0 43.0 43.0 43.0

Performance to September (per cent.) 53.0 50.4 52.7 49.4 49.3

Claims not pursued End year target (per cent.) 10.0 10.0 10.0 10.0 10.0

Performance to September (per cent.) 12.9 12.3 11.3 12.0 12.1

Adjudication decisions made within 14 working days End year target (per cent.) 70.0 70.0 70.0 70.0 70.0

Performance to September (per cent.) This information is not yet available. System changes have been commissioned.

Accuracy of Training for Work payments End year target (per cent.) 97.0 97.0 97.0 97.0 97.0

Performance to September (per cent.) 98.8 98.2 99.0 99.0 98.4

JSA claims passed to the benefits agency within 7 days¹ End year target (per cent.) 90.0 90.0 90.0 90.0 90.0

Performance to September (per cent.) 87.8 85.5 88.0 87.4 86.1

Accuracy of JSA payments2 End year target (per cent.) 97.0 97.0 97.0 97.0 97.0

Performance to September 98.2 95.4 92.9 93.5 95.0

Efficiency savings The efficiency savings target is not profiled or allocated to Regions.

The national target is £43 million. By September the ES had achieved £19.3 million.

¹These figures should be treated with caution. The data are currently being investigated.

²Correct as at 10 October 1997.

§ Mr. Rooney
To ask the Secretary of State for Education and Employment what targets were set for the Employment Service in 1996–97; and to what extent these were achieved, broken down into standard regions. [16484]

§ Mr. Andrew Smith
The following summary tables give a breakdown of cumulative performance in 1996–97 against the Annual Performance Agreement166W targets by the standard Employment Service Regions. The overall National performance figure is shown in the final column. This column also shows variance against profiled targets.
More detailed information is available in the Employment Service Annual Report and Accounts laid before the House on 7 November 1997.
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Operational year: 1996–97

APA indicators Northern Yorkshire and the Humber East Midlands and Eastern London and South East South West

Unemployed placings Target 93,900 145,600 160,450 500,900 157,200

Actual 77,988 140,904 137,503 402,973 143,647

Variance (per cent.) -17 -3 -14 -20 -9

JSA claimant Target 27,960 41,780 47,690 154,130 43,400

Placings (from October 1996) Actual 25,215 44,979 47,314 127,747 46,731

Variance (per cent.) -10 8 -1 -17 8

Long term claimant placings (as percentage of unemployed placings) Actual (per cent.) 25.8 26.6 24.1 28.7 23.8

Target (per cent.) 28.7 28.9 29.5 37.1 27.0

Variance -2.9 -2.3 -5.4 -8.4 -3.2

Placings of people with disabilities (as percentage of unemployed placings) Target (per cent.) 4.0 4.4 4.6 4.8 4.2

Actual (per cent.) 4.7 5.4 5.4 5.2 5.8

Variance +0.7 +1.0 +0.8 +0.4 +1.6

Training for Work referrals Target 36,000 48,000 50,880 125,745 39,000

Actual 28,632 36,905 39,010 100,229 31,598

Variance (per cent.) -20 -23 -23 -20 -19

Training for Work starts Target 12,000 16,000 16,960 41,915 13,000

Actual 10,846 14,366 13,950 35,830 11,999

Variance (per cent.) -10 -10 -18 -15 -8

Positive outcomes for unemployed claimants invited to a 12 month advisory interview Target (per cent.) 43.0 43.0 43.0 43.0 43.0

Actual (per cent.) 36.6 36.7 38.5 35.3 45.7

Variance -6.4 -6.3 -4.5 -7.7 +2.7

Positive outcomes for unemployed claimants invited to a 24 month advisory interview Target (per cent.) 35.0 35.0 35.0 35.0 35.0

Actual (per cent.) 28.8 28.5 29.7 29.3 37.5

Variance -6.2 -6.5 -5.3 -5.7 +2.5

Claims not pursued Target (per cent.) 10.0 10.0 10.0 10.0 10.0

Actual (per cent.) 11.6 10.7 11.3 12.3 11.6

Variance +1.6 +0.7 +1.3 +2.3 +1.6

Submissions to adjudication¹ Target 8,226 17,980 19,748 79,045 15,335

Actual 8,742 17,910 17,680 78,485 13,276

Variance (per cent.) 6 -0 -10 -1 -13

Accuracy of Training for Work payments Target (per cent.) 97.0 97.0 97.0 97.0 97.0

Actual (per cent.) 99.3 98.3 97.9 95.7 97.5

Variance +2.3 +1.3 +0.9 -1.3 +0.5

JSA claimants offered a jobseekers agreement Target (per cent.) 100.0 100.0 100.0 100.0 100.0

Actual (per cent.) 99.7 98.2 96.7 99.2 100.0

Variance -0.3 -1.8 -3.3 -0.8 -

Efficiency savings The efficiency savings target is not profiled or allocated to Regions.

In 1996–97 the national target was £43 million.

The year end achievement was £44.34 million.

¹ Sum of individual regional targets greater than national target of 215,000 submissions.

APA Indicators Office for Wales West Midlands North West Office for Scotland National

Unemployed placings Target 130,750 191,350 333,850 256,000 1,970,000

Actual 115,994 161,675 270,021 234,607 1,685,312

Variance (per cent.) -11 -16 -19 -8 -14

JSA claimant placings (from October 1996) Target 29,970 59,360 82,080 75,040 561,450

Actual 29,644 51,990 68,239 66,557 508,416

Variance (per cent.) -1 -12 -17 -11 -9

Long term claimant placings (as percentage of unemployed placings) Target (per cent.) 18.9 31.6 23.9 27.5 29.5

Actual (per cent.) 18.7 26.0 19.7 22.5 24.3

Variance (per cent.) -0.2 -5.6 -4.2 -5 -5.2

Placing of people with disabilities (as percentage of unemployed placings) Target (per cent.) 4.4 4.5 4.0 4.1 4.4

Actual (per cent.) 5.5 5.5 4.4 4.6 5.1

Variance +1.1 +1.0 +0.4 +0.5 +0.7

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APA Indicators Office for Wales West Midlands North West Office for Scotland National

Training for Work referrals Target 29,790 45,000 69,825 44,760 489,000

Actual 21,561 38,551 55,040 42,477 394,003

Variance (per cent.) -28 -14 -21 -5 -19

Training for Work starts Target 9,930 15,000 23,275 14,920 163,000

Actual 7,693 15,098 21,258 19,308 150,348

Variance (per cent.) -23 1 -9 29 -8

Positive outcomes for unemployed claimants invited to a 12 month advisory interview Target (per cent.) 43.0 43.0 43.0 43.0 43.0

Actual (per cent.) 36.2 41.5 37.6 39.0 37.8

Variance -6.8 -1.5 -5.4 -4 -5.2

Positive outcomes for unemployed claimants invited to a 24 month advisory interview Target (per cent.) 35.0 35.0 35.0 35.0 35.0

Actual (per cent.) 29.5 33.4 29.9 30.7 30.3

Variance -5.5 -1.6 -5.1 -4.3 -4.7

Claims not pursued Target (per cent.) 10.0 10.0 10.0 10.0 10.0

Actual (per cent.) 11.4 11.6 9.6 10.8 11.3

Variance +1.4 +1.6 +0.4 +0.8 +1.3

Submissions to adjudication¹ Target 9,513 13,500 36,223 16,942 216,512

Actual 9,714 10,245 32,498 14,141 202,691

Variance (per cent.) 2 -24 -10 -17 -6

Accuracy of Training for Work payments Target (per cent.) 97.0 97.0 97.0 97.0 97.0

Actual (per cent.) 98.4 98.6 98.6 98.8 98.1

Variance (per cent.) +1.4 +1.6 +1.6 +1.8 +1.1

JSA claimants offered a jobseekers agreement Target (per cent.) 100.0 100.0 100.0 100.0 100.0

Actual (per cent.) 97.8 99.7 98.6 100.0 98.9

Variance -2.2 —0.3 —0.4 – -1.1

Efficiency savings The efficiency savings target is not profiled or allocated to Regions.

In 1996–97 the national target was £43 million.

The year end achievement was £44.34 million.

¹ Sum of individual regional targets greater than national target of 215,000 submissions.

Performance figures relate to the period April to September 1997
Operation year: 1997–98
APA indicators		Northern	Yorks and The Humber	East Midlands and Eastern	London and South East	South West
Training for Work starts	End year target	11,146	14,771	14,342	36,835	12,335
	Performance to September	5,062	6,744	6,037	16,462	5,744
Positive outcomes for unemployed claimants invited to a 12 month advisory interview	End year target (per cent.)	43.0	43.0	43.0	43.0	43.0
Performance to September (per cent.)	48.3	48.3	53.1	44.8	56.2
Claims not pursued	End year target (per cent.)	10.0	10.0	10.0	10.0	10.0
	Performance to September (per cent.)	12.9	11.5	13.4	11.8	12.8
Adjudication decisions made within 14 working days	End year target (per cent.)	70.0	70.0	70.0	70.0	70.0
Performance to September (per cent.)	This is information is not yet available. System changes have been commissioned.
Accuracy of Training for Work payments	End year target (per cent.)	97.0	97.0	97.0	97.0	97.0
Performance to September (per cent.	99.0	98.7	98.3	97.8	97.3
JSA claims passed to the Benefits Agency within 7 days¹	End year target (per cent.)	90.0	90.0	90.0	90.0	90.0
Performance to September (per cent.)	88.0	85.9	86.6	84.0	86.2
Accuracy of JSA payments²	End year target (per cent).	97.0	97.0	97.0	97.0	97.0
	Performance to September (per cent.)	95.4	95.0	96.5	95.8	95.9
Efficiency savings		The efficiency savings target is not profiled or allocated to Regions.
		The national target is £43 million. By September the ES had achieved £19.3 million.
¹ These figures should be treated with caution. The data are currently being investigated.
² Correct as at 10 October 1997.

		Office for Wales	West Midlands	North West	Office for Scotland	National
Unemployed placings	End year target	121,800	175,200	292,250	242,000	1,750,000
	Performance to September	55,973	79,316	108,827	105,309	767,927
JSA claimant placings	End year target	65,100	108,435	161,300	131,500	1,050,000
	Performance to September	28,912	47,522	61,064	60,784	460,789
Long term claimant placings (as percentage of JSA claimant placings)	End year target (per cent.)	39.0	48.8	43.7	46.8	47.5
Performance to September (per cent.)	35.4	39.5	34.9	36.2	39.3
2 year plus claimant placings	End year target	3,450	6,750	8,175	6,825	75,000
	Performance to September	2,231	4,881	4,505	3,747	45,748
Placings of people with disabilities (as percentage of unemployed placings)	End year target (per cent.)	5.2	4.9	4.5	4.4	4.8
Performance to September (per cent.)	6.7	6.8	5.3	5.4	6.1

Training for Work starts	End year target	7,199	15,520	21,848	15,999	14,995
	Performance to September	3,003	6,968	10,632	8,863	69,515
Positive outcomes for unemployed claimants invited to a 12 month advisory interview	End year target (per cent.)	43.0	43.0	43.0	43.0	43.0
Performance to September (per cent.)	53.0	50.4	52.7	49.4	49.3

Claims not pursued	End year target (per cent.)	10.0	10.0	10.0	10.0	10.0
	Performance to September (per cent.)	12.9	12.3	11.3	12.0	12.1
Adjudication decisions made within 14 working days	End year target (per cent.)	70.0	70.0	70.0	70.0	70.0
Performance to September (per cent.)	This information is not yet available. System changes have been commissioned.

Accuracy of Training for Work payments	End year target (per cent.)	97.0	97.0	97.0	97.0	97.0
Performance to September (per cent.)	98.8	98.2	99.0	99.0	98.4
JSA claims passed to the benefits agency within 7 days¹	End year target (per cent.)	90.0	90.0	90.0	90.0	90.0
Performance to September (per cent.)	87.8	85.5	88.0	87.4	86.1
Accuracy of JSA payments2	End year target (per cent.)	97.0	97.0	97.0	97.0	97.0
	Performance to September	98.2	95.4	92.9	93.5	95.0
Efficiency savings		The efficiency savings target is not profiled or allocated to Regions.
		The national target is £43 million. By September the ES had achieved £19.3 million.
¹These figures should be treated with caution. The data are currently being investigated.
²Correct as at 10 October 1997.

Operational year: 1996–97
APA indicators		Northern	Yorkshire and the Humber	East Midlands and Eastern	London and South East	South West
Unemployed placings	Target	93,900	145,600	160,450	500,900	157,200
	Actual	77,988	140,904	137,503	402,973	143,647
	Variance (per cent.)	-17	-3	-14	-20	-9
JSA claimant	Target	27,960	41,780	47,690	154,130	43,400
Placings (from October 1996)	Actual	25,215	44,979	47,314	127,747	46,731
	Variance (per cent.)	-10	8	-1	-17	8
Long term claimant placings (as percentage of unemployed placings)	Actual (per cent.)	25.8	26.6	24.1	28.7	23.8
Target (per cent.)	28.7	28.9	29.5	37.1	27.0
	Variance	-2.9	-2.3	-5.4	-8.4	-3.2
Placings of people with disabilities (as percentage of unemployed placings)	Target (per cent.)	4.0	4.4	4.6	4.8	4.2
Actual (per cent.)	4.7	5.4	5.4	5.2	5.8
	Variance	+0.7	+1.0	+0.8	+0.4	+1.6
Training for Work referrals	Target	36,000	48,000	50,880	125,745	39,000
	Actual	28,632	36,905	39,010	100,229	31,598
	Variance (per cent.)	-20	-23	-23	-20	-19
Training for Work starts	Target	12,000	16,000	16,960	41,915	13,000
	Actual	10,846	14,366	13,950	35,830	11,999
	Variance (per cent.)	-10	-10	-18	-15	-8
Positive outcomes for unemployed claimants invited to a 12 month advisory interview	Target (per cent.)	43.0	43.0	43.0	43.0	43.0
Actual (per cent.)	36.6	36.7	38.5	35.3	45.7
	Variance	-6.4	-6.3	-4.5	-7.7	+2.7
Positive outcomes for unemployed claimants invited to a 24 month advisory interview	Target (per cent.)	35.0	35.0	35.0	35.0	35.0
	Actual (per cent.)	28.8	28.5	29.7	29.3	37.5
	Variance	-6.2	-6.5	-5.3	-5.7	+2.5
Claims not pursued	Target (per cent.)	10.0	10.0	10.0	10.0	10.0
	Actual (per cent.)	11.6	10.7	11.3	12.3	11.6
	Variance	+1.6	+0.7	+1.3	+2.3	+1.6
Submissions to adjudication¹	Target	8,226	17,980	19,748	79,045	15,335
	Actual	8,742	17,910	17,680	78,485	13,276
	Variance (per cent.)	6	-0	-10	-1	-13
Accuracy of Training for Work payments	Target (per cent.)	97.0	97.0	97.0	97.0	97.0
	Actual (per cent.)	99.3	98.3	97.9	95.7	97.5
	Variance	+2.3	+1.3	+0.9	-1.3	+0.5
JSA claimants offered a jobseekers agreement	Target (per cent.)	100.0	100.0	100.0	100.0	100.0
	Actual (per cent.)	99.7	98.2	96.7	99.2	100.0
	Variance	-0.3	-1.8	-3.3	-0.8	-
Efficiency savings		The efficiency savings target is not profiled or allocated to Regions.
In 1996–97 the national target was £43 million.
The year end achievement was £44.34 million.
¹ Sum of individual regional targets greater than national target of 215,000 submissions.