§ Mr. DonohoeTo ask the Secretary of State for National Heritage how much her Department and its executive agencies have spent drafting publishing and circulating each of their customer charters and customer standard documents; and how many copies of each document have been issued. [19385]
659W
§ Mr. SproatThe only document my Department has issued is the "Export Licensing Unit Code of Practice." This was issued in 1994 at a cost of £1,360.38 and approximately 1,000 have been issued. The Royal Parks agency has published and circulated a visitor's charter. This was first produced in 1994 at a total cost of £2,072.61 and has recently been revised at a total cost of £2,222.61. To date approximately 5,000 copies have been issued. Whilst the Historic Royal Palaces agency has its own visitor's charter it has not been published. It is prominently displayed at all ticketing offices at the palaces.