HC Deb 13 March 1997 vol 292 cc340-1W
Mr. Donohoe

To ask the Secretary of State for Health how much his Department and its executive agencies have spent drafting, publishing and circulating each of their customer charters and customer standard documents; and how many copies of each document have been issued. [19384]

Mr. Horam

The following table shows the information requested:

Item Cost of drafting publishing and circulating £ Number of copies distributed
The patients charter 6,622,610 26,880,000
The patients charter maternity services 191,799 1,350,000
The patients charter blood donors 144,144 28,250
The patients charter services for children and young people 359,927 354,000

Item Cost of drafting publishing and circulating £ Number of copies distributed
The patients charter mental health services 88,225 65,300
A framework for local community care charters in England 76,765 100,000
The MDA code of practice on enforcement 6,553 4,150
MCA working with business 6,536 5,500
NHSPA commitment to service: Members charter 2,000 14,200