§ Mr. DonohoeTo ask the Secretary of State for the Environment how much his Department and its executive agencies have spent drafting, publishing and circulating each of their customer charters and customer standard documents; and how many copies of each document have been issued. [19394]
§ Sir Paul BeresfordThe Department of the Environment is mainly a policy Department, which provides few services direct to the public. We have issued only a small number of customer charters and standard statements. The information requested in respect of these is as follows:
Estimated total costs (£) Approximate number of copies issued Council tenants charter 274,500 935,000 Planning charter standards 55,000 60,000 Charter standard statement for geographical information 24,000 11,000