§ Mrs. DunwoodyTo ask the Secretary of State for Transport, pursuant to his answer of 10 February,Official Report, column 69, if he will list the consultants commissioned to test the capabilities of station ticket offices, indicating the cost of employing them. [18656]
§ Mr. WattsFollowing a competitive tendering exercise in 1995, the Rail Regulator commissioned Steer Davies Gleave to verify the capabilities of station ticket offices. The cost involved is commercially confidential.
§ Mrs. DunwoodyTo ask the Secretary of State for Transport, pursuant to his answer of 10 February,Official Report, column 69, if he will list the market research organisation commissioned to survey rail ticket outlets. [18655]
§ Mr. WattsFollowing a competitive tendering exercise in autumn 1996, the Rail Regulator commissioned NOP Mystery Shopping to survey rail ticket outlets.
§ Mrs. DunwoodyTo ask the Secretary of State for Transport, pursuant to his answer of 10 February,Official Report, column 69, if he will list the stations included in the Rail Regulator's survey of ticket outlets. [18657]
§ Mr. WattsNo. The Rail Regulator's survey is a Mystery Shopping exercise. It would be inappropriate to identify the stations involved.