§ Mr. TimmsTo ask the Chancellor of the Exchequer what has been the performance of the Inland Revenue 493W p>since 31 March 1996 in meeting its targets for (a) personal callers, (b) telephone calls, (c) repayment claims and (d) correspondence. [17891]
§ Mr. JackThe Inland Revenue does not publish its performance against annual targets until results covering the full period are available and appropriate validation and checking of figures has been carried out.
On latest provisional information, the Department is broadly on course to meet or exceed its annual targets for personal callers, telephone calls and repayment claims, but it is unlikely to achieve its correspondence target.