HC Deb 15 July 1997 vol 298 cc100-1W
Mr. Steinberg

To ask the Chancellor of the Duchy of Lancaster what targets he has set for the Security Facilities Executive. [9068]

Mr. Kilfoyle

I have set the following targets for SAFE for 1997–98:

  1. (a) to achieve 100 per cent. cost recovery in accruals terms, excluding 0.5 per cent. restructuring costs;
  2. (b) to achieve a Vote surplus of £0.2 million, excluding restructuring costs;
  3. (c) to achieve sales of £20 million;
  4. (d) to achieve a reduction in the unit costs of outputs of no less than 4 per cent. in real terms;
  5. (e) to achieve a customer satisfaction rating of 92 per cent.;
  6. (f) to reassess the timetable and produce a revised action plan for attaining Investors in People accreditation in 1999;
  7. (g) to maintain accreditation to quality standard ISO 9000, and extend it to cover Common Services.

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