§ Mr. RedmondTo ask the Secretary of State for National Heritage if she will list, for each of her Department's agencies, what market testing has been carried out into the services they provide and what were the results. [30118]
§ Mr. SproatIn the period from the formulation of my two agencies until March 1995 they have market tested the elements of their services to the public listed in the table.
The "Competing for Quality" figures for the period between April 1995 and March 1996 are being compiled for our agencies' efficiency plans. It is anticipated that this information will be published in the 1996 next steps review.
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Let by Activity Name of successful bidder Won by in-house bid 1993–94 The Royal Parks Property maintenance Management Tarmac Facilities management No in-house bid Historic Royal Palaces Kew Palace— Security Services Royal British Legion No in-house bid Historic Royal Palaces Hampton Court Palace— Gardens Litter Clearance SITA No in-house bid Historic Royal Palaces Hampton Court Palaces Initial Cleaning Service No in-house bid Historic Royal Palaces Kensington Palace Catering De Blanks No in-house bid Historic Royal Palaces Kensington Palace Cleaning Swanlux No in-house bid Historic Royal Palaces Banqueting House— Catering 10 companies used—selected by tender No in-house bid Historic Royal Palaces Banqueting House— Floristry Nancy Ford No in-house bid Historic Royal Palaces Banqueting House— Security RBLA No in-house bid 1994–95 Historic Royal Palaces HM Tower of London— Window Cleaning Metropolitan No in-house bid The Royal parks Management of Car Parking Facilities Apcoa Parking Ltd. No in-house bid Historic Royal Palaces HM Tower of London— Commercial Guarding RBLA No in-house bid Historic Royal Palaces HM Tower of London— Costumed Interpretation Past Pleasures No in-house bid
Let by Activity Name of successful bidder Won by in-house bid Historic Royal Palaces HM Tower of London— Garden Maintenance Ground Control No in-house bid Historic Royal Palaces Hampton Court Palace— Catering Town and Country No in-house bid Historic Royal Palaces Hampton Court Palace— Costumed Interpretation Past Pleasures No in-house bid Historic Royal Palaces Hampton Court Palace— Recorded Tour Service Acoustiguide No in-house bid Historic Royal Palaces Hampton Court Palace— Warding Services Group 4 In-house bid unsuccessful Historic Royal Palaces Kensington Palace— Catering De Blanks/Digby Trout No in-house bid Historic Royal Palaces Kensington Palace— Cleaning Securicor No in-house bid