HC Deb 22 May 1996 vol 278 cc231-2W
Mr. Redmond

To ask the Secretary of State for Transport if he will list, for each of his Department's agencies, what market testing has been carried out into the services they provide and what were the results. [30130]

Mr. Norris

Between October 1992 and January 1996, the following services of the Department's agencies have been market tested, with the following results:

Results
The Coastguard Agency
Property Management Contracted out
Messengers Contracted out
Driver and Vehicle Licensing Agency
Personnel Restructured
Accommodation Restructured
Training Restructured
Micrographics Restructured
VED refunds Restructured
Legal services Restructured
Procurement Restructured
Security In house win
Stores and Waste Management In house win
Messengers In house win
Reproduction In house win
Despatch In house win
Telesales Contracted out
Forms despatch Contracted out
Internal Audit Contracted out
Waste Collection Contracted out
Results
The Driving Standards Agency
Driver test booking (subsequent restructuring) In house win
Regional Property Management Contracted out
Property Maintenance Contracted out
The Highways Agency
Graphics Restructured
Winter maintenance operations Restructured
Valuation Office Agency In house win(trial area only)
Government Property Lawyers In house win/contracted out
The Vehicle Certification Agency
Microfilming Contracted out
The Vehicle Inspectorate
Training Finance and Management IS Restructured
Roller brake maintenance Contracted out
Weighbridge maintenance Contracted out
Workshop Contracted out
Building and Estate Management Contracted out
IT Strategy Contracted out
Library Contracted out
Operational legal and casework In house win