HC Deb 21 March 1996 vol 274 cc278-9W
Mr. Redmond

To ask the Secretary of State for Social Security what was the average daily attendance at each of his Benefits Agency offices covering the(a) Doncaster and (b) Mexborough area for each year since 1993, and the current year to date; and what were the staffing levels for each benefits Agency office. [19630]

Mr. Roger Evans

This is a matter for Peter Mathison, The chief executive of the Benefits Agency. He will write to the hon. Member.

Letter from Peter Mathison to Mr. Martin Redmond, dated 20 March 1996:

The Secretary of State for Social Security has asked me to reply to your recent Parliamentary Question asking what was the average daily attendance at each of his Benefits Agency (BA) offices covering the (a) Donacaster and (b) Mexborough area for each year since 1993, and the current year to-date; and what were the staffing levels for each BA office.

The information is only available for BA Districts. The Doncaster District comprises of Doncaster West (Castle House) and Doncaster East (St Peters House) offices and the Rother and Dearne District comprises of Goldthorpe, Mexborough, Rotherham North, Rotherham South and Wath on Dearne offices.

Annex A gives details of average daily attendance at each District and Annex B gives details of the staff in post at the dates indicated in the table.

I hope you find this reply helpful.

Annex A: Average daily attendance at Doncaster and Rother and Dearne districts
Number
1993–94
Doncaster district
CB Callers 265
IS Callers 392
Rother and Dearne district
CB Callers 294
IS Callers 321
1994–95
Doncaster and district
CB Callers 251
IS Callers 418
Combined Callers 645
Rother and Dearne district
CB Callers 298
IS Callers 387
Combined Callers 653

CB Callers = Contributory Benefit. IS Callers = Income related Benefit.

Combined Caller count introduced August 1995.

CB and IS Callers should not be added together to arrive at the Combined Caller Count since one caller could have approached both caller areas.

1 April 1995–31 January 1996 Number
Doncaster District 641
Rother and Dearne District 696

Data is not yet available for February/March 1996.

Data are provisional and subject to change.

Data supplied by BA central data unit.

Annex B: Staff in post for Doncaster and Rother and Dearne Districts from 1993
1 April 1993 1 April 1994 1 April 1995 1 March 1996
Doncaster District 285.1 270.8 265.8 282.4
Rother and Dearne District 355.5 326.0 312.3 312.3

These figures are provisional and subject to change.