§ Mr. Anthony CoombsTo ask the Minister of Agriculture, Fisheries and Food what targets have been set for the Central Science Laboratory in 1996–97. [34663]
§ Mr. Douglas HoggThe Central Science Laboratory is relocating to a new purpose-built laboratory in York during 1996–97 with the subsequent closure of a number of existing sites. This will result in exceptional one-off costs and disruption which I have taken into account in setting the following demanding but realistic strategic targets for 1996–97:
- Financial
- 94 per cent. recovery of full costs after allowing for relocation costs;
- to comply with budgetary controls resulting from the public expenditure survey and the supply estimates.
- Efficiency
- 1 per cent. improvement in utilisation of productive time;
- to achieve a ratio of 54 per cent. overheads to total costs by 31 March 1997.
- Service deliver
- At least 90 per cent. of work completed to time and within budget;
- achieve a mean score of 3 on a scale of 0 to 5 for the assessment of customer satisfaction using the established methodology.