§ Mr. DonohoeTo ask the Minister of Agriculture, Fisheries and Food if he will list(a) the customer charters which are currently in use within his Department and its executive agencies and (b) the charters which have been withdrawn. [32827]
§ Mr. BoswellThe following customer service standards have been produced under the citizens charter and are currently in use within this Department and its executive agencies:
Department
- Commitment to Service (relating to the regional organisation) second edition)
- Plant Variety Rights Office and Seeds Division Customer Service Standard
- ADAS Dairy Hygiene Inspectorate Code of Practice and Statement of Service
- Agricultural Wages Inspectorate Code of Enforcement
- Egg Marketing Inspectorate: Our Code of Practice and Service Standard
- The Fish Disease Inspectorate and You: Our Service Standards and Code of Practice for Enforcement
432 - Horticultural Marketing Inspectorate Code of Practice and Statement of Service
- The Plant Health and Seeds Inspectorate and You: Our Service Standards and Code of Practice on Enforcement
- Sea Fisheries Inspectorate Code of Enforcement
- The State Veterinary Service; Service Standards for the Veterinary Field and Investigation Services, including the Code of practice on Enforcement
- Wine Standards Board Code of Enforcement
Executive Agencies
- Statement of ADAS Service Standards
- Central Science Laboratory; Statement of our Standards and Quality of Service
- Central Veterinary Laboratory Service Statement
- Intervention Board: Customer Care
- Meat Hygiene Service: Appeals Procedure and Customer Service Standards
- Pesticides Safety Directorate: Statement of our Service Standards
- Veterinary Medicines Directorate Customer Service Statement
No customer service standards have been withdrawn.