HC Deb 18 June 1996 vol 279 cc411-2W
Mr. Jessel

To ask the Secretary of State for Defence what key targets have been set for the Defence Animal Centre in 1996–97. [33614]

Mr. Soames

The key targets for the Defence Animal Centre in 1996–97 are as follows:

  1. 1. To meet the following proportion of agreed customer requirement in terms:
    1. DAC military personnel and military working animals for ground and air operations—100 per cent.
    2. (b) Quality of trained MWAs and personnel measured in terms of customer satisfaction (1)—85 per cent.
    3. (c) Number of trained personnel and MWAs—95 per cent.
    4. (d) Timeliness of delivery measured in terms of customer satisfaction—95 per cent.
  2. 2. Ensure success rates for training are:
    1. MWA—greater than or equal to course specific target figures (2)—95 per cent.
    2. (b) Personnel—greater than 90 per cent.
  3. 3. Reduce net full cost, as shown in the accruals accounts by 2.5 per cent.
  4. 4. Complete planned stages of DAC "Invertors in People" action plan.
  5. 5. Fully explore private finance initiative options for the rebuild of administrative and single living accommodation at the DAC.

Notes:

1. Customer satisfaction figures based on customer satisfaction survey questionnaire.

2. Different courses have widely varied success rates due to the nature of animal training; therefore separate expected pass rates are reported internally.