§ Mr. DonohoeTo ask the Secretary of State for Scotland if he will list(a) the customer charters which are currently in use within his Department and its executive agencies and (b) the charters which have been withdrawn. [32832]
§ Mr. Raymond S. RobertsonThe following charters are in use in my right hon. Friend's Department:
- Patients charter
- Parents charter
- Tenants charter
- Justice charter
- Further and higher education charter
- Local environment charter
In addition, the following charter standard statements are in use in my right hon. Friend's Department and its executive agencies:
- Serving Scottish Farmers
- Serving Crofting
- Planning
290 - Scottish Office Inquiry Reporters Unit
- Rent Registration Service
- Scottish Prisons Complaints Commission
- Scottish Office Statistical Services
- Historic Scotland
- Scottish Prison Service
- Scottish Office Pensions Agency
- Scottish Agricultural Science Agency
- Student Awards Agency for Scotland
- Scottish Fisheries Protection Agency
None of these charters or charter standard statements has been withdrawn.