HC Deb 05 June 1996 vol 278 cc445-6W
Mr. Bernard Jenkin

To ask the Secretary of State for Defence what targets he has set for the Defence Evaluation and Research Agency in 1996–97.[31518]

Mr. Soames

The targets set for the Defence Evaluation and Research Agency in 1996–97 are as follows:

  1. (a) Consistent with achieving an average of at least 6 per cent. return on capital employed over a period of three years, the target for 1996–97 is 4 per cent.
  2. (b) Increase DERA overall utilisation target from 57 per cent. in 1995–96 to 62.4 per cent. in 1996–97.
  3. (c) Increase DERA overall milestone delivery target from 84 per cent. in 1995–96 to 89 per cent. in 1996–97.
    4. 446
  4. (d) Increase DERA overall customer satisfaction as measured by the annual survey from 27 percentile points above average in 1995–96 to 30 percentile points in 1996–97.
  5. (e) To establish an effective capability measurement system through technical assessment and to measure an improvement in the DRA sectors and two protection and life sciences division sectors.
  6. (f) To have met by 31 March 1997 all the 1996–97 rationalisation project milestones.
  7. (g) To achieve a non-MOD income of £117 million.
  8. (h) To achieve formal quality certification to ISO 9000 for all DRA and DERA support services division sectors, plus the centre for defence analysis and the chemical and electronics sector and centre for human sciences sectors of PLSD.
  9. (i) All division except the defence test and evaluation organisation to demonstrate an improvement in staff satisfaction, and to demonstrate improvements in the working environment, career development and training, and reward and recognition. DTEO to participate to form a baseline.
  10. (j) To establish a methodology for measuring technology transfer.