§ Mr. BrazierTo ask the Secretary of State for Northern Ireland what performance targets have been set for the Valuation and Lands Agency in 1996–97. [38772]
§ Sir John WheelerFor 1996–97, the following key performance targets have been set for the agency:
- (1) To complete 40,000 rating cases—equivalent to 22,000 work units.
- (2) To complete 24,600 client service cases—equivalent to 20,050 work units.
- (3) To have met by 31 March 1997, all 1996–97 non-domestic revaluation project milestones as specified in the business plan.
- (4) To have completed by 31 December 1996 the action plan activities implementing the recommendations of the efficiency scrutiny on Government-owned land.
- (5) To achieve a productivity for case working valuers of 327 work units.
- (6) To achieve at least a 2 per cent. efficiency saving on the 1995–96 allocation in real terms.
- (7) To reduce the unit cost of casework by 3 per cent. in real terms.
- (8) To issue 94 per cent. of certificates for rating cases subject to backdating within 12 months of the events giving rise to revisions of the valuation list.
- (9) To achieve a standard in rating valuations such that 88 per cent. of those determined on appeal are within (plus) + or (minus) —10 per cent. of the initial assessment.
- (10) To complete 85 per cent. of rating appeals within six months of receipt.
- (11) To complete 93 per cent. of a representative sample of client services casework within agreed time limits.
Full details are set out in the agency's corporate and business plans, copies of which are being placed in the Library of the House.