HC Deb 25 January 1996 vol 270 cc390-2W
Mr. Simon Hughes

To ask the Secretary of State for Wales if he will list all the helplines, or schemes which include a helpline service, for which his Department provides any funding, stating which are(a) independent organisations, (b) run by his Department or agencies of his Department or (c) of another classification; how many calls each received in each of the last five years; and how much money each received from his Department in each of the last five years. [9802]

Mr. Hague

Information in the format requested could be provided only at disproportionate cost. In 1995–96, my Department is funding the following helplines run by external organisations.

Organisation Helpline Welsh office funding in 1995–96 £
ADAS Countryside and Agricultural Information Service (CAIS) Not separately identified
Arena Network Help and advice on environmental issues for businesses 1,100
8 business development consortia Business connect 1500,000
Cardiff Bay Development Corporation Groundwater enquiry line Not separately identified
Carmarthen Area Blind Society Helpline for the visually impaired Not separately identified
Childline Childline 73,000
Cymru/Wales Clwyd Social Services Department Carers helpline 6,000
County Hospital, Pontypool Cardiac rehabilitation project Not separately identified
Gwent Training and Enterprise Council Adult prospects 3,250
Gwynedd Carers Outreach Carers helpline Not separately identified
Healthcare Management Information Services Health Information Wales 63,000
Healthcare Management Information Services Health Information Wales—Waiting Times Inormation Service 1,000
Mid Glamorgan Carers Support Group Carers helpline Not separately identified
Network Scotland (on behalf of all UK Health Departments) National AIDS and Drugs Helpline 34,000
Newport MIND Crisis helpline 500
Pennell Kerr Forster Helpline for GP fundholders with accounting queries 300
Rape and Sexual Abuse Support Service, Merthyr Rape and sexual abuse helpline Not separately identified
South Glamorgan Social Services Department Community Alcohol Team helpline 1,800

Organisation Helpline Welsh office funding in 1995–96 £
Stillbirth and Neonatal Death Society (SANDS) Support helpline 10,700
West Glamorgan Health Authority National Incontinence Helpline 1996 200
West Wales Energy Group Local energy advice Not separately identified
1This represents Welsh Office support in 1995–96 for the development of the Business Connect network, including information technology.

In addition, my Department operates the following helplines:

Helpline Cost to Welsh Office in 1995–96 Number of calls in 1995–96 (estimate)
Citizen's charter freephone 275 100
Help and advice on energy efficiency 1,500 3,000