§ Mr. ByersTo ask the Secretary of State for Social Security if staff working for the War Pensions Agency receive commission in respect of the number of claims which are met; and if he will make a statement. [9521]
§ Mr. Andrew MitchellThis is a matter for Mr. Kevin Caldwell, the chief executive of the War Pensions Agency. He will write to the hon. Member.
Letter from K. C. Caldwell to Mr. Stephen Byers, dated 15 January 1996:
The Secretary of State for Social Security has asked me to reply to your recent Parliamentary Question about commission to War Pensions Agency (WPA) staff.WPA staff do not receive commission in respect of the number of claims which are met.All staff in WPA, as in other agencies, receive pay awards related to performance. Performance markings are based on achievement of ranges of personal objectives derived from the Agency's high level targets, as published in the business plan.I hope you find my reply helpful.